The Agile approach to Physical Therapy
Physical and occupational therapy are a growing expense in the management of workers’ compensation claims. In the event that therapy is a solution to returning the injured employee to work, this provides significant value to all parties. However, if therapy fails to produce functional gains and improved employability it can delay other necessary medical or administrative interventions. The result: added costs fail to provide value to all involved.
Agile's physical therapy clinicians partner with employers and payers to provide value through the right treatment, at the right time, every time.
To do this, we have developed a physical therapy program that measures treatment success based on:
- The worker’s satisfaction as a customer and their abilities based on self-reported functional outcomes.
- Objective functional testing to work tasks at all time points and in all therapy programs throughout recovery.
- Prospective mentoring on individual complex cases through a published proprietary audit process, the Utilization Management System.
- Customer accountability through stewardship reporting that compares Select Medical performance to published benchmarks.
Agile considers all stakeholders in the workers’ compensation system to be partners in the rehabilitation of injured employees. We highly value communication with and accountability from patient to payer, as a key to successful outcomes.